Principal Dentist and Practice Owner
Dr Rachael Williams (BSc (Hons), MSc, BDS)
BDS University of Central Lancashire/Liverpool, 2011. GDC No. 209613
Dr Rachael Williams qualified in 2011 from The University of Central Lancashire (UCLan)/University of Liverpool, following a degree in Psychology (BSc Hons) and also a Masters in Biomedical Science (MSc). She has spent several years in general practice, as well as a placement within the Community Dental Services, treating Special Care patients and those with severe dental anxiety. Rachael worked at the practice from 2013 to 2016, before returning again in 2019 as both a dentist and also the practice owner.
In 2022, Rachael completed a year-long Aesthetic Dentistry course in London, and has recently added Invisalign (clear braces) to the list of services offered at the practice. This year she is completing a Diploma in Clear Aligner Therapy in order to offer treatment for more complex Invisalign cases. Rachael really enjoys helping patients to transform their smile into one that they are proud to show off.
Rachael's favourite part of dentistry is treating children and anxious patients, and she prides herself on her empathetic and caring approach. Her background of working with children with severe learning disabilities has also given her a passion for Special Care dentistry.
In her spare time Rachael enjoys vintage car racing and (muddy) vintage car trialling. She is a dedicated gym fanatic - with a particular love for high intensity cardio - and is a Level 2 Fitness Instructor. Outside of this, she enjoys trekking up hills and mountains, most things adrenaline-fuelled, and also clay pigeon shooting when she can.
Associate Dentist
Dr Benjamin Mullard (BDS)
BDS University of Sheffield, 2012. GDC No. 228893
Dr Benjamin Mullard qualified from the University of Sheffield in 2012, joining the practice after completing his vocational training year in 2013. He has been working at the practice ever since and has built up a large list of patients, many of whom he considers to be friends also.
Ben is happiest in general practice and loves that dentistry brings him new, unique challenges every day. He takes great joy in treating nervous patients and trying to overcome their fears of dentistry. Ben finds it most rewarding to improve people’s smiles and self-confidence, along with getting them out of pain. Ben also prides himself on his minimally invasive approach to dentistry and enjoys working with white filling materials to help restore teeth and improve their cosmetic appearance without damaging their natural structure in the process. He also has a special interest in root canal treatment (endodontics), and takes in-house referrals for the more complex cases.
Outside of work Ben likes Mountain Biking, watching his beloved Shrewsbury Town FC, and following Formula 1. He enjoys spending time with his wife, Elise, whom he met through working at the practice, and spends most of his weekends taking their dog, Greg, out for long walks.
Associate Dentist
Dr Arun Mahal (BDS)
BDS University of Newcastle, 2019. GDC No. 283461
In September 2024, we welcome Dr Arun Mahal to the team as an Associate Dentist.
Arun graduated in 2019 from the University of Newcastle with a distinction in Clinical Dentistry. He then went on to complete his foundation training in the West Midlands, and has worked at multiple practices within the county since.
He has a keen interest in cosmetic orthodontics (teeth straightening) and oral surgery, and is passionate to provide patients with a smile that they are proud of.
Arun has undertaken numerous further courses in Restorative Dentistry, with renowned experts in the field. He is also currently working towards a PG cert in 'Advanced Operative Aesthetic and Restorative Dentistry', which he is studying part-time down in London.
Outside of work, Arun enjoy going to the gym, football and spending time with family and friends.
Hygienist
Helen Ibbs-George
CEB Cert in Dental Hygiene, 1988. GDC No. 3628
Helen qualified in 1988 as a Dental Hygienist from Manchester Dental Hospital and has since worked in a variety of general dental practices within the region.
Helen joined the practice in 2012 and says she has really enjoyed building up a wonderful rapport with our patients, with the support of our caring family of colleagues. She is a member of the British Society of Dental Hygienists and Therapists and regularly attends conferences and training events to ensure the highest standard of professional care is maintained.
Helen absolutely loves helping really nervous patients through their treatment, and seeing them leave relaxed and happy. Clinically, she finds it exciting to see a patient with poor gum health make the change to have a healthy mouth, once they have been given the advice and tools to improve their oral hygiene.
Outside working hours, Helen is a keen badminton player, going several times a week. At home she enjoys spending time with her family, and caring for an ever-increasing menagerie including dogs, chickens and three very wooly alpacas!
Hygienist
Wendy Goddard
CEB DipHE Dental Hygiene and Therapy, 2010. GDC No. 113523
Wendy qualified as a dental hygiene therapist in 2010 from the Greater Manchester School for Dental Care Professionals, achieving the award of Dental Hygienist of the Year, and the Award for Academic Excellence.
Prior to qualifying, she worked as a dental nurse in general practice, for which she studied at Birmingham Dental Hospital, graduating in 2005.
Wendy loves building a rapport with her patients in order to make them feel at ease, and comfortable during treatment. She is passionate about oral health, and helping them achieve a healthy, happy smile.
Wendy attends regular courses to maintain and extend her professional knowledge, and is currently attending a master class in periodontal disease and its treatment.
Outside of work, Wendy has 2 horses and 9 dogs, which keeps her very active. She enjoys competing at dressage with her horse, Zumba. She also loves climbing mountains, and has previously summited Mount Kilimanjaro. Wendy loves the Lake District, and, along with her partner, is ticking off the Wainwrights.
Hygienist
Helen Morgan
Diploma Dental Hygiene University of Leeds 2006. GDC No. 106181
In September 2024, we welcome Helen to the practice as a Hygienist. She brings with her over 24 years’ of experience, and is very excited to be joining our team.
She has always had a passion for caring and helping people from the very beginning of her career - first starting out as a bright-eyed trainee dental nurse back in 2000.
She continued to climb the career ladder, and graduated from Leeds University in December 2006 with a Diploma in Dental Hygiene Therapy. Following this, she has completed many additional training courses, and recently decided to take the leap into facial aesthetics.
Helen enjoys helping patients to achieve a happy, healthy smile and it means so much to her when she sees how this can make a patient’s confidence soar.
Patients love her calm, gentle and delicate approach to administering all treatments, and she prides herself on prioritising patient comfort, as well as helping them to feel well-informed, safe, and overcome any anxiety.
In her spare time, Helen loves spending time with her husband, Tom, her daughter, Ember, and their Miniature Dachshund, Minnie. The family all enjoy walking, outdoors activities, and camping trips in their T4 camper Van. In any spare time that Helen has left, she also enjoys spending time at the gym, now favouring weight training over her former love for cardio.
practice manager
Evie Hope
Level 4 Practice Manager’s Apprenticeship, 2023. NEBDN Level 4 in Dental Radiography, 2021. Advanced Level Apprenticeship in Health (Dental Nursing), 2016. GDC No. 262770
It is our absolute pleasure to welcome Evie to the team as our Practice Manager. Evie joins us with over 10 years’ experience within dentistry, both in a managerial role, and also as a dental nurse.
Evie first started out as an Apprentice Dental Nurse in 2013, and found that it didn't take long for her to discover her unwavering passion for the profession, and patient care. She proudly earned her Dental Nurse qualification in 2016, and a few years later broadened her expertise by adding Dental Radiography to her skillset.
After many enjoyable years working as a Dental Nurse, Evie craved a fresh challenge. This led her on to a Leadership and Management course, and then a Dental Practice Manager Apprenticeship, which she successfully completed in July 2023. Evie takes immense fulfilment from the day-to-day running of a busy dental practice, striving to provide exceptional patient care; and also supporting fellow nurses and clinicians, motivating everyone with her positivity and enthusiasm.
Outside of work, Evie finds peace in long walks and spending time with family - including supporting her brother when he performs (and hosts) open mic events. A fan also of adrenaline, Evie has enjoyed parasailing, high-speed zip wiring, and would love to book a skydive sometime soon!
Evie looks forward to welcoming all of our patients to the practice with a big smile, so when you see her, please do come and say hello!
Dental Nurse
Elise Mullard
Diploma in Dental Nursing Level 3 QCF City & Guilds, 2016. GDC No. 268513
Elise joined the practice in 2014, and gained her Diploma in Dental Nursing Level 3 QCF from City and Guilds in 2016.
She cites her favourite clinical part of the job as being root canal treatment, as she likes that the procedure alleviates patients' pain and also helps to save an otherwise unrestorable tooth. Elise also really enjoys the social aspects of the role and spending time talking to patients, reassuring those who may be a little nervous about going to the dentist.
Outside of work, Elise enjoys spending time with her husband Ben (our Associate dentist) and their Italian greyhound, Greg. She enjoys going for long walks in the country with them, going out for food with friends, and visiting the cinema. Elise is an experienced baker, formerly creating cakes for weddings and celebrations; however, most recently, Elise has turned her hand to creating bespoke outfits for Italian greyhounds, which are proving to be very popular!
Dental Nurse
Lisa Pond
National Diploma in Dental Nursing NEBDN, 2013. GDC No. 250593
Lisa, who is also affectionately known by her surname “Pond”, became an apprentice dental nurse at the practice in 2012 and has been employed here ever since. Lisa says that she loves the people who make up her team, and she’s finds that nursing never feels like work.
Her favourite part of the job is how a visit can help to change someone’s, maybe less favourable, perception of the dentist. Lisa finds it incredibly rewarding to make patients feel comfortable, and have them leave the practice feeling positive and relaxed, and happy to return again. She feels that it is a privilege to be a part of the patient journey.
Outside of work, Lisa enjoys spending time with her fiancé, Rich, and their two young daughters, Freya and Phoebe. She says that she can often be found being creative - making things and playing games, and is usually covered in glitter and glue! Lisa also prides herself on winning competitions and says that her favourite prize to date was a holiday to Milan.
Dental Nurse
Caroline Moore
Diploma in Dental Nursing Level 3 QCF City & Guilds, 2021. GDC No. 295335
Caroline joined us as an Apprentice nurse in 2019, and qualified in 2021. She loves helping people, especially if they are in pain, or are anxious to come to the dentist, and has often imagined herself having a career as a dental nurse.
Caroline's favourite role in surgery is assisting with crown preparations and crown fitting, as she likes to see a tooth being restored; plus there are multiple stages to the appointment, and she likes to keep busy! She really enjoys patient interaction, especially meeting new patients, as well as seeing someone become confident with their smile.
Outside of work, Caroline enjoys spending time with her family, going for walks and rounds of Crazy Golf and relaxing at home. She has recently taken up crocheting and enjoys making amigurumi toys for her niece and selling them online! She is really keen to go and complete an Escape Room experience, as she loves problem-solving under time pressure, and trying out new things.
Dental Nurse
Gemma Trevis
Diploma in Dental Nursing Level 3 QCF City & Guilds, 2015. GDC No. 260979
Gemma joined the practice in 2024, bringing with her a wealth of dental nursing experience. She first started dental nursing at the age of 16, qualifying in 2015 with a Level 3 Diploma, and since then her career has been based mainly within corporate practices. Gemma says that she was excited to join High Town to experience a more independent touch to practice life.
Within dentistry, Gemma says that the favourite part of her job is patient interaction, and making them feel comfortable during treatment. She prides herself on her excellent organisational skills, attention to detail, and quick thinking in a fast-paced environment.
Outside of work, Gemma has three children, who keep her very busy. She and her husband also own a touring caravan, and love to explore up and down the country as much as they can. She is also a National Trust member, and takes advantage of this to enjoy lovely long walks, and exploring historical sites. She is also an avid traveller, and counts New York as the best place that she has visited to date.
APPRENTICE Dental Nurse
Grace Johnson
Grace joined us as an Apprentice nurse in 2024, and is excited to be developing her skills in patient care and dental procedures. She prides herself on ensuring a comfortable and positive experience.
Outside of work, Grace is involved in farming - frequently caring for calves and sheep. During lambing season, she often finds that her kitchen becomes a temporary nursery for newborn lambs… Grace feels that the dedication and responsibility that she has honed on the farm has taught her invaluable skills, which she can readily apply in her new role as a dental nurse.
Grace also enjoys attending floristry workshops, where she can express her creativity through flower arranging. She has two rescue dogs from Cyprus, who have been with her family for over 12 years, and bring her a lot of joy and companionship.
Head Receptionist
Janis Shakespeare
Most of our patients will know our Head Receptionist, Janis, very well, having been greeted and assisted by her for many years. Being friendly, efficient and professional, we are very proud to have her as our front of house.
Janis has an NVQ Level 3 Customer Service qualification and has over 35 years' experience in these types of roles (10 of which have been spent at the practice).
Janis considers her favourite part of the job here to be interaction with the patients, and putting them at ease, as she understands that visiting the practice isn't everyone's favourite place to be.
In her spare time, she enjoys cycling and spending time with family - Pat, Matt, Vicki, and Ross, and her grandchildren, Poppy and Jack. She also enjoys taking trips to the Lake District and other walking holidays. Janis enjoys anything classed as live entertainment - theatre, concerts, music (her favourite band is Queen); and she also has an adventurous side - counting ziplining next to Niagra Falls and white-water rafting in Canada as her holiday highlights.
